FAQ

General

How often is reddevonrestaurant.com updated?

Every hour we release dozens of new videos onto our site, this means there are literally 100’s of new videos a day!

How can I download the videos?

You can download the videos by clicking the “download full scene” button on the playback pages which will take you to the external site that will let you download the video

Player

Why can’t I play the videos?

reddevonrestaurant.com serves videos in the H.264 format – this means we can give you high quality videos at no additional cost to the user. To be able to play back videos, you must have at least version 9,0,124 of Adobe Flash Player installed. This is because H.264 is not supported before verison 9,0,115, and 9,0,124 has important security updates.

I upgraded flash, but now videos won’t play back

Adobe are updating their Flash Player a lot recently, and sometimes temporarily break things for everyone else. We keep a close eye on this, and upgrade our software as soon as fixes to combat any recent Flash Player changes are released. Unfortunately we have to wait for the software to get an update before we can do anything about this. Fortunately, the updates are released quickly!

Videos always buffering, not playing

We use what is known as ‘progressive download’ on reddevonrestaurant.com. We stream the videos to you meaning you can jump to ANY part of the video whenever you want. Try hitting pause and wait for video to load before pressing play.

How do I embed your player on my site?

Click the ’embed’ button in our player to grab your embed code and customize the player.